BB&T made headlines in 2019 when it merged with SunTrust to form Truist, but it still operates as an independent entity with its own products and branches.
The merger hasn’t had much impact on BB&T’s daily operations other than expanding its network of ATMs.
Most BB&T branches are open from 9 a.m. to 5 p.m. Monday through Friday, though some branches stay open an hour later on Friday until 6 p.m.
Saturday hours vary by branch. BB&T's branch locator lets you view Saturday-open branches. Sunday's bank closes.
Monday through Friday9 a.m. to 5 p.m. (6 p.m. on Fridays for some branches)
Saturday 9 a.m. to 1 p.m.
GOBankingRates suggests using the branch locator or calling your local BB&T branch to confirm what its individual hours are.
Did you miss your branch appointment because you were late running errands? No problem — you can still bank after hours using BB&T’s online or mobile banking options.
BB&T’s customer service number is 800-226-5228.
You can also send BB&T a secure message from your account online.